Shipping & Returns
Shipping Policy
At KEJOLY, we are committed to providing our customers with fast and reliable shipping. We want you to receive your products as quickly as possible so that you can start enjoying them right away. Here are some important details about our shipping policy:
Shipping Methods
We offer several shipping methods to meet your needs. Our standard shipping method is [insert shipping method] and typically takes [insert estimated time frame] to arrive. We also offer expedited shipping options for those who need their products sooner.
Shipping Costs
Shipping costs vary depending on the shipping method you choose, the size and weight of your order, and your location. You can view shipping costs during the checkout process before you place your order.
Packaging
We take great care in packaging your products to ensure that they arrive in perfect condition. We use high-quality materials and methods to protect your products during shipping.
International Shipping
We currently do not offer international shipping. We apologize for any inconvenience this may cause.
Order Tracking
We provide order tracking information for all orders. Once your order has shipped, you will receive an email with tracking information. You can also track your order from your account dashboard.
Thank you for choosing KEJOLY. We are committed to providing you with the best possible shipping experience. If you have any questions or concerns about shipping, please do not hesitate to contact us.
Return & Exchange Policy
At KEJOLY, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Here are some important details about our policy:
Returns
If you are not completely satisfied with your purchase, you may return the item(s) within 15 Days for a full refund. To be eligible for a refund, the item(s) must be unused, in the same condition that you received it, and in its original packaging.
To initiate a return, please contact our Customer Care team. We will provide you with a return shipping label and instructions on how to return your item(s) to our production partner. Once our production partner receives your item(s), they will inspect it and process your refund within 60 days.
Exchanges
As a print on demand company, we do not offer direct exchanges. However, if you would like to exchange an item, you may return the item(s) within [insert timeframe] for a refund and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Care team immediately. We will work with you to resolve the issue and provide you with a replacement item or a full refund.
Thank you for choosing KEJOLY. We are committed to providing you with the best possible shopping experience. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.